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CogniClose
LEGALPRIVACY & DATA PROTECTIONPrivacy Policy

Privacy Policy

How CogniClose collects, processes, and protects business information and personal data.

Effective: January 1, 2026Last Updated: February 14, 2026
Summary & Overview

CogniClose, a subproduct of Higlax Solutions LLC, is committed to transparent and compliant data processing. This Privacy Policy details how we collect, use, and safeguard personal and business information across our website and managed outbound operations.

01

Information We Collect

We collect information in two primary capacities: as a website operator interacting with site visitors and clients, and as a managed outbound service provider processing professional B2B contact data. Additionally, our website utilizes analytics tracking to monitor visitor behavior and improve user experience.

Direct Client & Inquiry Data

When you contact us, book a discovery call, or become a client, we collect your name, business email address, company name, phone number, and details regarding your sales requirements.

B2B Professional Contact Data

In conducting outbound campaigns, we process publicly available professional information regarding business decision-makers, including full names, job titles, business email addresses, company name, office location, and public LinkedIn profile URLs.

02

How We Use Information

We process information exclusively for legitimate business purposes, including:

  • Providing, operating, and optimizing managed B2B outbound campaigns.
  • Verifying business email accuracy to prevent deliverability and bounce issues.
  • Facilitating direct, relevant B2B sales conversations between prospects and our clients.
  • Communicating performance metrics and campaign insights through client dashboards.
  • Ensuring compliance with anti-spam regulations and maintaining suppression lists.
  • We explicitly do NOT use client prospect data or interactions to train our AI models.
04

B2B Prospect Data & Data Hygiene

We enforce strict data verification protocols prior to any outreach. Every email address is checked against deliverability databases, and data is reviewed to ensure relevance to agreed ICP specifications.

We do not sell, rent, or trade contact data to third-party data brokers.

05

Information Sharing & Sub-processors

All tools, software, and operational infrastructure utilized for outbound campaigns are directly owned and managed by CogniClose. We do not sell personal data or utilize external third-party sub-processors to train models or manipulate core client data.

06

Data Security & Retention

We implement industry-standard administrative, physical, and technical safeguards to protect data against unauthorized access, loss, or alteration. All data is encrypted in transit and at rest.

Upon client offboarding, all corresponding client prospect data is permanently deleted. Relevant LinkedIn and email accounts managed by CogniClose are wiped and transferred securely to new infrastructure instances.

07

Your Privacy Rights & Opt-Out

You have the right to access, correct, update, or request deletion of your personal data at any time. If you receive an outreach communication from CogniClose or on behalf of our clients, you can opt out at any time by replying or clicking the opt-out link.

All opt-out requests are processed immediately and added to a permanent suppression list across all campaign infrastructure.

08

Contact & Data Protection Officer

If you have questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us directly via email.

Official Contact

Privacy Concerns or Opt-Out Requests?

To exercise your privacy rights, request data deletion, or contact us regarding data protection, reach out directly.

hello@cogniclose.com
1209 Mountain Road PL NE Albuquerque, NM 87110